*All inquiries must be submitted by the chapter advisor through the automated help desk system.
*Any inquiries via phone or e-mail to DECA will be routed back to the automated help desk system.
*If inquiries are received from members or parents, they will be asked to contact the chapter advisor.
*DECA members are advised to not wait until the last minute to complete the required tasks, since they will need to contact their chapter advisor, who is the only individual who may submit a help desk ticket.
*A high volume of inquiries may result in longer wait times, and extensions beyond 11:59 p.m. of their respective time zone will not be granted.
*Chapter advisors are encouraged to set an earlier deadline than 11:59 p.m. of their respective time zone so they can be available to assist their members with any questions or troubleshooting.
HELP DESK p
HOURS OF SUPPORT
Monday, April 12 through Friday, April 16 — 8 a.m. ET to 11:59 p.m. PT Monday, April 17 through Friday, April 23 — 8 a.m. ET to 11:59 p.m. PT
For written event presentations – they must be recorded on the day they are due. They too have the 2 hour window – when they log in it will give them a statement that must be read at the beginning of the presentation –
Originally I thought we could just record them any time and then upload them that day……..not the case.
Applying for the State Officer Team or District Vice President